Public Safety Communications Specialist

This is a non-sworn, non-exempt, full-time, classified position with full benefits. Hiring range (22): $24.72 - $37.09 per hour. 

This position is open until filled. 

Under close to general supervision, provides a link between citizens in need of assistance with police, fire, and EMS services; prioritizes calls; coordinates and logs the activities associated with providing such service; dispatches appropriate emergency personnel; accesses and provides information transfer to and from field units where telephone or an ACJIS terminal is required; provides emergency communication in the form of 9-1-1 services to the City of Cottonwood and surrounding communities; enters and maintains warrants; and performs related duties as assigned. 

1.) Must be a citizen of the United States or legal to work in the United States.

2.) Must have at least one (1) year of customer services-related work experience.

3.) Must have high school diploma or equivalent.

4.) Must be 18 years of age or older.

5.) Must meet Physical Requirements.

6.) Must read and sign job description acknowledgement.

Must be able to sit or stand for extended periods of time; must be able to multi-task such as typing while answering phones; must be able to visually observe and interpret data displayed on multiple dispatch computer monitors comprised of several windows per monitor; required to reach with hands and arms; must be able to hear radio and telephone conversations at an appropriate level so as to not cause radio interference; must possess the ability to communicate clearly when speaking. 

Must work various shift hours such as 8, 10, or 12-hour shifts. Shifts consisting of day, swing, or night shifts, weekends and holidays.

Communications Specialists are eligible for, and are expected to work, overtime to meet the staffing needs of the organization.

Working conditions of the communications center are demanding with exposures to stressful situations, including irregular and unpredictable hours, moderate to loud noise level, distractions from concurrently working events while multitasking on multiple required systems.

Applicants must meet minimum requirements and receive and invitation/appointment to participate in the selection process.