Account Manager 

Client Strategy | Client Success | Project Delivery

Reports to: CEO 

Work Location

Hybrid (Arizona)

Employment Type

30-35 hours per week

Position Summary 

Key Responsibilities 

Client Communication & Strategy 

• Act as the primary liaison for assigned clients, leading planning meetings and  maintaining ongoing communication. 

• Gather campaign objectives, brand guidelines, and promotional goals to inform strategic  execution. 

• Convert client input into project plans, timelines, and actionable briefs. 

Campaign Development & Idea Leadership 

• Lead or contribute to internal brainstorming sessions to generate creative concepts for  multi-channel marketing campaigns. 

• Manage the development and execution of campaigns across digital platforms, ensuring  alignment with client expectations and CBM standards. 

• Identify performance goals and key deliverables for each initiative. 

Digital Marketing & Ads Support 

• Assist in planning and executing Facebook and Instagram ad campaigns, including  targeting, messaging, and creative assets. 

• Provide support for Google Ads campaign management and keyword coordination. 

• Coordinate email marketing campaigns, including scheduling, copy review,  segmentation, and reporting. 

Project Management & Workflow Oversight 

• Use company tools to track tasks, deadlines, and approvals across departments. 

• Coordinate with internal teams: creatives, digital strategists, and content  producers to keep all projects on schedule. 

• Provide regular progress updates and ensure deliverables meet quality standards. 

• Coordinate and provide feedback with graphic designers and video editors to ensure timely and brand consistent content delivery.

• Support campaign reporting and contribute performance insights for future improvement. 

• Identify and mitigate risks to quality and delivery timelines.

Position Collaborates with: 

Graphic Designer
Videographer/Photographer
Social Media Manager
Paid Ads Manager
Web Developer
Other departments as needed

Qualifications 

• 2-4 years experience in client project delivery, social media management, or digital marketing. 

• 2-4 years responsibility writing customer communications in a professional services position.

• 2-4 years utilizing digital marketing tools. (for example: Meta Ads Manager, Google Ads, Google  Analytics, Google Drive, CRM and email marketing tools) 

• 2 years experience Project Management multiple client facing projects with professionalism and precision.

2 years experience in a marketing agency analyzing digital marketing and consulting with clients: social media, content, press distribution and digital fundamentals.

Even better if you also have:

• 1 year experience in Complex AI Prompting

What Success Looks Like in This Role

• Customer delivery is on-time and with high quality. 

• Customer satisfaction for all accounts is high

• Account managers proactively build business value with their customers in the form of analytics and data driven overviews that demonstrate success or need to pivot or change.

• Account Managers build trust with production team and allows the team to execute without micromanagement

• Workflows are followed, scope is respected, and quality remains high at scale

• Account Manager presents themselves with the CBM company brand in mind and demonstrate professionalism and a pleasant nature.

Salary & Benefits

Salary Band: $22-26 

PTO and Sick Time

Continuing Education Support

Why CBM Marketing Solutions

CBM Marketing Solutions is a full-spectrum, AI-driven marketing agency serving businesses nationwide. We don’t do generic marketing—we build integrated systems that scale.

This role is ideal for an Account Manager who:

• Thrives in structured environments
• ?Enjoys project management and can deliver to customers with a high degree of customer service and communications.

• Wants long-term growth inside a performance-driven agency